Documentation center

It is great to have you here!you here! In this place you will find all the technical content, manuals and necessary information that will allow you to connect and manage our Masiv channels and solutions. Don't wait any longer and start browsing.

Documentation Spanish

Channels

The communications channels already exist, but at Masiv we help you to potentiate them in the best way. Let’s start to better execute your strategy with this guides:

Email

Send mass and personalized emails

SMS

Connect and notify at any time with your customers

Voice

Ensure the best experience and let your voice be heard

Whatsapp

Quickly implement WA Business and improve your customer service

Push

Encourage your customers to connect with your application

 

Automation

Automations allow the connections between different communication channels, favoring the user's journey and the control through the flows

Automation

Automate communications and set up flows

Hub transactional

Make it easy! Connect with other channels and send your message more times

 

Data, security and contactability

Secure yours and your customers information with Masiv solutions that will improve your omnichannel communication strategy

Sherlock

Protect and increase the security of your customers

Sword

Get accurate information to improve decision making

Shield

Identify signs of risk and prevent fraud

Scout

Measure your goals and get data in real time

 

Integrations

With the integration cell you will be able to learn how to improve the connection of Masiv channels with other solutions

MasivBot

Develop unique communication elements

INTEGRATIONS

Conect with other channels and solutions

SERVICE MONITOR

See the information in real time

Demos

Test and experience solutions.

 

Tools

Find general information about the Masiv tools that will enhance the solutions we have for you

Drive

Store and manage files in the cloud

File Builder

Send detailed and exclusive information

Preloaded bases

Upload Excel and CSV files within MasivApp

Frequent contacts

Your contacts in a single table

Events

Make easy the audit of the use of different products

OTP Manager

Generate and validate your OTP.